Service System
Quality wins trust in the market, service creates value, EP makes the world a better place
Attentive Housekeeping
EP treats its customers like family and provides them with a complete equipment protection plan, so that your equipment is always in the best condition.
Lifetime Companionship
Install and debug products on behalf of customers; select technicians with rich practical experience to the site, or do online guidance.
Express Service
15mins to respond to customers
Provide common repair parts within 1 day
Resolve client complaints within 2 days
Solve customer's remaining problems within 7 days
Complete range of products
Always adhere to the "quality to trust, service market" concept, is committed to building EP machinery the whole line of product parts support system, can provide more than hundreds of EP various products accessories
Service Culture
Service is the core competence of EP
Service principle
Enthusiasm, efficiency, speed, and response to inquiries
Service concept
Service with one heart, create value
Service tenet
Customer satisfaction is the goal of our struggle